Troubleshooting DIAGNOSIS
A computer, phone or system misbehaving — slow, crashing, not connecting to the network or the printer — we find the actual cause, fix it, and explain what happened in plain words.
IT SUPPORT & COMPUTER HELP
IT support for companies and computer help for individuals — troubleshooting, setup, software installation, and honest answers in plain language. Most of it we solve remotely, wherever in Sweden you are.
WHAT'S IN SCOPE
Setup & installation SETUP
A new computer set up and your files moved across, a program installed right, email working on every device — computer, phone and tablet — done properly from the start.
IT support for companies COMPANIES
Standing technical support for your business, by agreement — questions answered, problems fixed remotely, and your systems kept in working order.
Accounts & email ACCESS
Locked-out accounts, email that stopped working, passwords brought into order — access restored and secured.
STRAIGHT ANSWERS
You do not need to know what is wrong. Describe what you see, in your own words — figuring out what it means is our half of the job.
Remote first: most problems are solved through a secure screen-share — computer support and help with your phone or tablet alike — usually the same or next day. We are based in Skåne and help customers across all of Sweden.
One fixed price per job, agreed before we start — no meter running while someone searches. If we cannot help you, we say so up front.
REQUEST SERVICE
Tell us what stopped working, or what needs setting up. We read every request and reply, usually within 48 hours.
A fixed price per job, agreed before work starts. Standing IT support is a fixed monthly amount.